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The outage also hit small businesses around the world that rely on WhatsApp, Instagram and Facebook, meaning that stores, restaurants and delivery services lost money on Monday, the New York Times reported. Photograph: Alfredo Estrella/AFP/Getty Images “Hello literally everyone,” said its account.įacebook and its Instagram and WhatsApp platforms were hit by a massive outage, impacting potentially tens of millions of people around the world. Twitter itself had a little fun at its rivals’ expense. We’re working to get things back to normal as quickly as possible, and we apologise for any inconvenience.”
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Around 5pm UK time, the Facebook spokesperson Andy Stone tweeted: “We’re aware that some people are having trouble accessing our apps and products. The outage forced the company to turn to Twitter to release its public statements.
#Report whatsapp outage update#
We’re working to get things back to normal and will send an update here as soon as possible.
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Users attempting to open Instagram were greeted with an error message, while Facebook failed to load or said: “ Sorry, something went wrong.” On Twitter, WhatsApp said: “We’re aware that some people are experiencing issues with WhatsApp at the moment. The trouble began on Monday as users around the world opened WhatsApp, Instagram and Facebook to error messages that remained for hours. Countless websites and applications use Facebook’s advertising network, one of the largest in the world, meaning effects from the outage extended far beyond the platform’s users, Luke Deryckx, the chief technology officer for Ookla, wrote in the Downdetector blogpost. The outage affected potentially tens of millions of users, organizations and businesses, highlighting the widespread global dependency on Facebook and its platforms. “We are also seeing an increase in reports across many other online sites and services as the Facebook outage causes cascading impacts,” the blog post said. “Facebook is currently experiencing a rarely seen global outage that is taking out Facebook, Instagram, WhatsApp and Facebook Messenger.” As of 1pm PDT, Downdetector said it had seen more than 10.6m problem reports from around the world, with the majority coming from the US, Germany, the Netherlands and the UK. In a blog post, Downdetector said the outage was global and the largest it had ever seen. A map on the site showed, for instance, reports of outages. “This disruption to network traffic had a cascading effect on the way our data centres communicate, bringing our services to a halt.įacebook said it had “no evidence” that user data was compromised.įacebook, Instagram and WhatsApp became inaccessible for large numbers of people at about 5pm UK time (12pm ET), with citing reports of problems from millions of social media users around the world. “Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centres caused issues that interrupted this communication,” the statement said. In a later blog post, it said faulty configuration changes on its routers were the root cause of the nearly six-hour outage. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now,” Facebook tweeted. The social media company stated that the global outage was caused by internal networking issues.“To the huge community of people and businesses around the world who depend on us: we’re sorry. The involvement of hackers and data breaches was also floating around on the internet during this time.Īddressing the concern voiced by millions of users, Facebook, the parent company of all three social media giants, came out to issue a statement. Though no official announcements were made into the initial hours of the social media outage, it was speculated early on that the Facebook server is under a cyber attack. What caused the global WhatsApp, Instagram, and Facebook outage? People were devoid of basic communication and had to turn towards other applications. While Instagram, WhatsApp and Facebook remained down for nearly six hours, which is one of the longest outages in the history of the company, several small businesses suffered while e-commerce slowed down significantly. Jokes were made about some of the reasons behind the social media outage, but there was no clarity as to why it was happening, and why the applications were down for such a long time. People relied on applications such as Twitter and Telegram during this global social media outage, which began post 10 pm on October 4 and lasted till the early hours of October 5. Three of the biggest social media applications in the world, WhatsApp, Instagram, and Facebook, which are all Facebook-owned properties, were down yesterday for nearly six hours, which left netizens across the globe confused and enraged throughout the night.